Privacy Policy

Last updated: December 20, 2025

At V'lora, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information.

1. Information We Collect

Information You Provide:

• Account information (name, email, password)
• Shipping and billing addresses
• Payment information (processed securely by our payment providers)
• Contact information when you reach out to customer service
• Product reviews and feedback

Information Automatically Collected:

• Device and browser information
• IP address and location data
• Cookies and tracking technologies
• Pages visited and interactions with our website
• Referral sources

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you about your orders and account
• Provide customer support
• Send marketing communications (with your consent)
• Improve our products and services
• Prevent fraud and enhance security
• Comply with legal obligations
• Analyze website usage and optimize user experience

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties who help us operate our business (payment processors, shipping companies, email services)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• With Your Consent: When you explicitly agree to share information

4. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Personalize content and advertisements
• Improve website functionality

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

5. Data Security

We implement industry-standard security measures to protect your information:

• SSL encryption for data transmission
• Secure payment processing (PCI-DSS compliant)
• Regular security audits and updates
• Access controls and authentication
• Employee training on data protection

6. Your Rights

You have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Receive your data in a portable format
• Object: Object to certain processing of your information

To exercise these rights, contact us at [email protected]

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Account information is retained until you request deletion.

8. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy regularly.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Mail: Bitcoin Hunter Privacy Team, Unit 1503, 15/F, Tower 1, Admiralty Centre, 18 Harcourt Road, Admiralty, Hong Kong